Terms & Conditions

This document contains the terms and conditions governing your use of this Website and your purchase of any tickets, goods or services from The Crossing Theatre (ABN: 95 717 801 656) using this Website.

1. Terms And Conditions
1.1 You agree that your use of this Website and the purchase of any tickets, goods or services will be governed by these terms and conditions ("Terms of Use").
1.2 If The Crossing Theatre suffers or incurs any loss or damage in connection with any breach of these Terms of Use you agree to indemnify The Crossing Theatre for those losses and damages.

2. Registration
2.1 You may be asked to provide Personal Information to The Crossing Theatre before purchasing any tickets, goods or services from this Website, before entering any competition on the Website or before registering as a member of this Website. If you do not provide that Personal Information to The Crossing Theatre, we may not be able to sell you tickets, goods or services, enter you into the competition or register you as a member.
2.2 All Personal Information The Crossing Theatre collects from this Website will be maintained in accordance with The Crossing Theatre's Privacy Policy.
2.3 You acknowledge that if you do not register as a member of this Website, parts of this Website designed for registered members may not be accessible to you. Employees of The Crossing Theatre and its related bodies corporate are entitled to become members of the Website, but are not entitled to enter any competitions on the Website.
2.4 The Crossing Theatre will use its reasonable endeavours to maintain the security of any Personal Information that you provide. This Website has security measures in place to protect the loss, misuse and alteration of the information under The Crossing Theatre's control. However, no data transmission over the internet can be completely secure, and The Crossing Theatre cannot give an absolute assurance that the information you provide to us will be secure at all times.
2.5 The Crossing Theatre may use techniques designed to identify fraudulent activities on the Website, such as fraudulent credit card use. If any unauthorised use of your credit card occurs as a result of your credit card purchase on the Website, you should notify your credit card provider in accordance with its reporting rules and procedures.
2.6You agree that The Crossing Theatre may cancel your registration as a member and/or refuse you access to this Website at any time in its sole discretion.

3. Gift Certificates
3.1 An adult gift voucher is valid for the redemption of a movie ticket at The Crossing Theatre for 12 months only from the date of purchase and is not valid at Movie Marathons or Special Events.
3.2 The same limitations as provided in clause 3.1 apply to Child gift vouchers and Child gift vouchers are only valid for redemption of a movie ticket for admission of a person aged 14 years or less.
3.3 The same limitations as provided in clause 3.1 apply to Senior (Pensioner) gift vouchers and Senior (Pensioner) gift vouchers are only valid for redemption of a movie ticket for admission of Senior (Pensioner).
3.4 The same limitations are provided in clause 3.1 apply to Student gift vouchers and Student gift vouchers are only valid for redemption of a movie ticket for the admission of Student.
3.5 Redemption for admission to any particular cinema, movie or session is subject to availability.
3.6 A gift voucher cannot be redeemed for cash, is non-refundable and is not available for exchange, unless required by law.

4. Movie Tickets
4.1 Movie tickets purchased via this Website can be collected:
- by the credit card holder presenting the card used for the transaction at the Box Office.
- by printing the ticket at home and presenting the print out at the ticket tearing point to gain admission to the selected movie session. The unique barcode on the ticket can only be used once.
4.2 Movie tickets purchased via this Website are non-refundable and are not available for exchange, unless required by law.
4.3 Where allocated seating applies to a session you have the choice of choosing your own seat on the Website. Otherwise seat allocation for movie tickets purchased via this Website is on a "best available" basis and is carried out by a prescribed computer program.
4.4 By purchasing movie tickets via this Website you agree that:
- you will accept the seat allocated by The Crossing Theatre to each ticket purchased; and
-  The Crossing Theatre has made no warranties or representations to you that you will be seated in a particular seat, row or section of the relevant cinema.
4.5 You agree that The Crossing Theatre may at its discretion, refuse to sell movie tickets to you or withdraw any movie tickets from sale via this Website.

5. Event Tickets
5.1 Event tickets purchase via this Website can be collected:
- by the credit card holder presenting the card used for the transaction at the Ticket Box.
- where option is available, via mail.
- by printing the ticket at home and presenting the print out at the Box Office. The unique barcode on the ticket can only be used once.
5.2 Event tickets purchased via this Website are non-refundable and are not available for exchange, unless required by law.
5.3 Where allocated seating applies to an event you have the choice of choosing your own seat on the Website. Otherwise seat allocation for movie tickets purchased via this Website is on a "best available" basis and is carried out by a prescribed computer program.
5.4 By purchasing event tickets via this Website you agree that:
- you will accept the seat allocated by The Crossing Theatre to each ticket purchased; and
- The Crossing Theatre has made no warranties or representations to you that you will be seated in a particular seat, row or section of the relevant cinema.
5.4 You agree that The Crossing Theatre may at its discretion, refuse to sell event tickets to you or withdraw any event tickets from sale via this Website

6. Concessions
6.1 Where concession tickets are purchased or concessional gift vouchers are redeemed for movie tickets, suitable identification must be presented upon collection of the tickets.

7. Delivery
7.1 Orders will be delivered to Australian business and residential street addresses only. International addresses are not accepted. All mail is subject to Australia Post timings and terms and conditions.
7.2 The Crossing Theatre takes no responsibility for orders damaged or lost in transit, or late, lost or misdirected mail and will not replace or refund value for lost, stolen or damaged vouchers or tickets.
7.3 The expiry date of the product will be clearly marked on the product.

8. Intellectual Property
8.1 The Crossing Theatre owns all of the material on this Website. This includes, but is not limited to, all text, designs, logos, graphics, computer programs, audio, video and code (including HTML) in any form. Unless stated otherwise in these terms and conditions of use, none of the material on this Website may be reproduced, downloaded, distributed, copied, republished, displayed or transmitted in any form whatsoever without our written permission.
8.2 We grant you permission to view this Website with a web browser provided that you do not:
- modify the material on this web site;
- resell the material on this web site; or
- create derivative works from the material on this web site.
8.3 The Crossing Theatre may withdraw this permission at any time without notice to you.
8.4 You may not use, frame or use framing techniques to enclose, any material on this web site without our written consent. Further, you may not make use of any 'meta tags' or other 'hidden text' that uses our name or trademark or product name without our written consent.

9. Website Usage
9.1 You agree that in using this Website, you will not:
- use parts of this Website reserved for registered members unless you are registered as a member;
- interfere with the usage of this Website by others;
- use this Website in an illegal manner;
- upload, post, email or otherwise transmit any document or information to this Website that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, sexually, ethnically or otherwise objectionable or vilifying;
- upload, post, email or otherwise transmit any document or information to this Website that infringes any Intellectual Property Rights of any person;
- upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or
- interfere with or disrupt this Website, the server hosting this Website, or servers or networks connected to the server hosting this Website.

10. Warranty
10.1 You acknowledge and agree that apart from where required by law, this Website and all Website Content are provided "as is" without warranties of any kind, express or implied.
10.2 You acknowledge that, apart from where stated to the contrary on this Website, The Crossing Theatre has not made any representations or given any warranties:
- as to the functionality or content of this Website;
- as to the accuracy or completeness of any Website Content;
- that access to this Website will be uninterrupted or error free or that the Website or the server which stores and transmits the Website Content to you are free from viruses;
- that any links contained on this Website will provide you with any useful information;
- that any particular movie, session or event will be available to you on presentation of a gift voucher; or
- that tickets to any particular movie, session or event will be available for sale to you.

11. Disclaimer
11.1 Except as provided by law, neither The Crossing Theatre nor its affiliates nor the employees, officers and agents of The Crossing Theatre or its affiliates will be under any liability to you, in contract, tort or otherwise, in respect of any loss or damage (including consequential loss or damage, loss of profits, economic loss or loss of information) which may be suffered or incurred or which may arise directly or indirectly in respect of:
- your use of this Website;
- the accuracy, completeness or usefulness of any Website Content or information contained in that Website Content;
- your use of any websites that this Website links to;
- any tickets or other goods or services supplied pursuant to these Terms of Use; or
- in respect of the failure of The Crossing Theatre to comply with its obligations under these Terms of Use.